Shipping Policy - Pretty Buyers India
IS SHIPPING FREE?
Shipping is FREE for most prepaid orders. For some items shipping will be charged based on the item and its weight. Cash On Delivery orders will be charged Rs 30/- for Shipping.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from different warehouse, depending on which one has the them available and ships the fastest.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our warehouses within 2-3 days of order and we will do everything we can to get you your order as fast as it can!
Average delivery times: Metro – 3-5 days, Semi-Urban cities 5-7 days, rural area and North-Eastern part of India-5-9 days.
Again, there can be situations where the parcel may gets delayed due to unavoidable situations. Hence we request you cooperation in such cases.
For any query you can reach out to us at: firstname.lastname@example.org
CAN I HAVE TRACKING NUMBER?
Yes, all our products are shipped with tracking numbers. As soon as your order is shipped(usually in 2 days), we send you a email with your tracking number. If you are not able to track the mail in your inbox, please consider checking spam folders.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN LOGISTICS?
All of our orders are sent with insured shipping and handling. If an order gets delayed, return back or even lost during the delivery process, we apologize as the postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking.
Please see our return and refund policy for when these might be applicable to shipping situations.